Trying again at my first month at Xero, and forward to an thrilling 2022

Quite a bit can occur in six weeks or so. Since I arrived at Xero in December, vacation decorations have been and gone, we’ve loved a hard-earned relaxation, and we’ve returned to our (residence workplace) desks, bright-eyed and bushy-tailed because the 12 months will get underway. 

It has additionally been sufficient time for me to achieve some perception into what Xero, our clients and companions are all about; and to say my expectations have been surpassed is an understatement. 

I’ve appeared on in admiration on the accomplishments of Xero’s small enterprise clients and accounting companions over the previous 13 years. And now that I can see this primary hand, I’m blown away by the wonderful work you might be doing.

I’ve additionally skilled the dedication of everybody who works at Xero to earn your perception and belief. That stated, whereas we’re extra dedicated than ever to supporting you, it’s nonetheless attainable to make errors. We know that the Xero expertise hasn’t all the time been as much as scratch, and for that we’re actually sorry. 

However now could be the time for motion – and work is already underway to make sure we are able to ship on that dedication, by providing one of the best platform expertise for you. It’s this driving power that can information us by the 12 months forward. 

What’s subsequent

2021 was an extremely powerful 12 months for everybody. I tip my hat to you for all that you’ve achieved throughout such making an attempt instances. And whereas 2022 will undoubtedly pose its personal challenges, I’m so excited for what lies forward, and what we are able to obtain collectively. 

We at the moment are reaching a turning level with small enterprise digitalisation. Market forces, buyer calls for and even authorities coverage, like Making Tax Digital (MTD), are shifting in order that digital adoption has modified from a nice-to-have to a significant necessity for UK small companies. 

This can place large strain on many companies, who can count on an intense push over the approaching months and years to not solely stay compliant with laws like MTD, but in addition to faucet into the large alternative digitalisation brings. 

At Xero, we take our duty as a companion throughout this time of change extraordinarily severely. We are going to proceed to work intently with you to make this transition as clean as attainable, and empower you to grab the chance.

And that’s not the one factor to stay up for. The final two years have basically modified the best way we work together with one another. As a enterprise that deeply values our shut relationships, this 12 months is an excellent probability for us at Xero to reignite and reinvest in these connections.

This isn’t solely by Xerocon – an occasion I can’t wait to be a part of for the primary time – however by hitting the highway once more, assembly you in individual relatively than by laptop computer screens. This closeness with companions and clients is part of Xero’s DNA, and we’ll reclaim that in 2022.

Lastly, we’re so excited to proceed constructing our app ecosystem, working with much more revolutionary companions to ship a larger breadth of capabilities, and drive extra worth for you. 

Last ideas

As we glance again at 2021, it’s been heartening to see extra individuals come to grasp simply how vital small companies are to a wholesome, balanced society. We delight ourselves on understanding this worth, and in doing our utmost to assist these companies thrive. 

In flip, we couldn’t do that with out our wonderful companions, who provide important perception and help to companies who’ve gone by a interval of utmost uncertainty. They’ve been a significant information by uneven waters. 

After I look again on the finish of 2022, I hope we can have spent the 12 months strengthening {our relationships}, serving to you to take large strides in direction of digitalisation and a brighter future. 

We’ve an enormous 12 months forward, and I can’t wait to see what we obtain.